Terms And Conditions

Please read the following Terms and Conditions carefully, as your use of our services is subject to your acceptance of and compliance with these Terms.

By subscribing to or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not use our services.

1. Introduction

1. suryapharma.in is an internet-based e-commerce platform operated under the laws of India.
2. Use of the website is subject to these Terms and any policies published on the website.
3. We reserve the right to refuse registration to any user without assigning any reason.

2. User Account, Password and Security

1. You are responsible for maintaining the confidentiality of your account and password.
2. You must immediately notify us of any unauthorized use of your account.
3. We are not liable for any loss resulting from failure to protect your account credentials.

3. Services Offered

1. We provide online sale of genuine pharmaceutical and healthcare products.
2. Orders are subject to our Shipping Policy, Cancellation Policy, and other applicable policies.

4. Privacy Policy

By using our website, you acknowledge that you have read and accepted our Privacy Policy.

5. Limited User

Users shall not:

1. Copy or reproduce website content without permission.
2. Modify, distribute, sell, or exploit website content.
3. Use website content for commercial purposes without written consent.

6. User Conduct

Users must not:

1. Violate any laws.
2. Upload harmful software or viruses.
3. Post defamatory, obscene, illegal, or offensive content.
4. Infringe intellectual property rights.
5. Misuse or manipulate the website or its services.

7. User Warranty

You confirm that any content submitted by you belongs to you or that you have permission to use it and that it does not infringe the rights of others.

8. Product Information

While we strive for accuracy, product appearance, packaging, size, or availability may vary. If changes are required, we may contact you before processing your order.

9. Intellectual Property

All website content, including text, graphics, logos, images, trademarks, and software, is the property of Surya Pharma unless otherwise stated and may not be used without permission.

10. Disclaimer of Liability

We do not guarantee uninterrupted or error-free services. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

11. Indemnification

You agree to indemnify and hold Surya Pharma harmless against any claims, losses, damages, or expenses arising from your misuse of the website or violation of these Terms.

12. Pricing

1. All prices are in Indian Rupees (INR).
2. Prices and product availability may change without prior notice.

13. Shipping

Ownership and risk of products transfer to the customer once the order is handed over to the shipping carrier.

14. Termination

We reserve the right to suspend or terminate your access to the website if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Haridwar, Uttarakhand.

16. Severability

If any provision of these Terms is found invalid, the remaining provisions shall continue to remain in effect.

17. Report Abuse

If you notice any abuse or violation of these Terms, please contact:

Email: info@suryapharma.in

Subject: Report Abuse

18. Membership Program

1. Membership is available to Indian residents aged 18 years or above.
2. Membership is activated upon registration.
3. One membership is allowed per registered email address.
4. Membership is valid unless discontinued by Surya Pharma.
5. Surya Pharma reserves the right to modify or terminate the membership program at any time.

19. Returns

All our products are genuine and sourced directly from our production house. Currently, we do not offer refunds or returns.